Certifications

Quality Policy

Faye’s Cleaning has been in operation for over five years and specialises in commercial and industrial based cleaning services, including manufacturing, offices, and schools.

Our management team has over 30 years experience in the cleaning industry. We pride ourselves on providing our customers with a personalised service that has great attention to detail. Click here to view our Quality Certificate.

Quality is at the forefront of our business dealings and Faye’s Cleaning is developing and implementing a Quality Management System that complies with the ISO 9001:2008 standard.

Management is committed to:

  • Providing a reliable quality service;
  • Achieving high customer satisfaction;
  • Implementing and continually improving our quality management system

This policy will be communicated to all employees, contractors, and interested stakeholders of Faye’s Cleaning to ensure awareness of our commitment to quality. Our quality objectives will be regularly reviewed and discussed at management meetings or other communication events as required.

All Faye’s Cleaning personnel are expected to comply and work towards the requirements of the management system. Employee involvement will be encouraged through training, communication and consultation. Management will regularly review the system to maintain its suitability and effectiveness.

 

Environmental Policy

Faye’s Cleaning has been in operation for over five years and specialises in commercial and industrial based cleaning services, including manufacturing, offices, and schools.

Our management team has over 30 years experience in the cleaning industry. We pride ourselves on providing our customers with a personalised service that has great attention to detail. Click here to view our Environmental Certificate

We believe not only in working in the best interests of our customers but also that of our staff and the community at large by reducing the impact on the environment and preventing pollution.

In order to achieve an environmentally friendly service, Fayes Cleaning Service is developing and implementing an Environmental Management System that complies with the ISO 14001:2004 standard. Management is committed to:

Management is committed to:

  • Providing a high quality service with minimal environmental impact
  • Reducing Faye's Cleaning Services carbon footprint
  • Complying with all applicable legislation and codes of practice
  • Implementing and continually improving our environmental management system

Fayes Cleaning Service is committed to comply and work towards the requirements of the management system, applicable legal requirements and with other requirements to which Fayes Cleaning Service subscribes. It will also conduct work in such a manner as not to impact the environment, including but not limited to:

  • Minimal use of cleaning chemicals
  • Not disposing of dirty or contaminated water into open drains
  • Notifying the site representative of any potential environmental issues

This policy will be communicated to all employees, contractors and interested stakeholders. Employee involvement will be encouraged through training, communication and consultation. These environmental objectives will be regularly reviewed, ensuring that resources are available and that staff are developed and adequately trained to implement and achieve policy objectives.

 

Safety Policy

Faye’s Cleaning has been in operation for over five years and specialises in commercial and industrial based cleaning services, including manufacturing, offices, and schools.

Our management team has over 30 years experience in the cleaning industry. We pride ourselves on providing our customers with a personalised service that has great attention to detail. Click here to view our OH&S Certificate.

We understand the importance of workplace safety and believe in working in the best interests of our customers, staff, and the community at large by reducing risks to a practicable level within the workplace to provide a safe place of work. Employee involvement and awareness will be encouraged through training, communication and consultation. Fayes Cleaning acknowledges its legal obligations as an employer and will continually strive to comply with all relevant legislative requirements. Fayes Cleaning also commit to comply with all other OH&S requirements placed upon it or to which it subscribes.

In order to attain the highest level of safety in our operations, Faye’s Cleaning is developing and implementing a Safety Management System that complies with the AS/NZS 4801:2001 standard. Management is committed to:

  • Zero lost time injuries
  • Providing a safe working environment for all of our cleaners
  • Implementing and continually improving our safety management system

This policy will be communicated to all employees, contractors and interested stakeholders of Faye’s Cleaning to ensure awareness of our commitment to safety. These safety objectives will be regularly reviewed, ensuring that resources are available and that staff are developed and adequately trained to implement and achieve policy objectives.

All Faye’s Cleaning personnel are expected to comply and work towards the requirements of the management system. Management will regularly review the system to maintain its suitability and effectiveness.